Frequently Asked Questions
Everything you need to know about our organic baby and children's collections.
What materials are used in Cam Cam Copenhagen products?
We prioritize sustainability and quality by using GOTS-certified organic cotton, FSC-certified wood, and non-toxic, food-grade silicone to ensure the safest environment for your child.
How long does shipping take and what are the costs?
Standard delivery typically takes 3-5 business days within Europe and 5-10 business days for international orders. Shipping costs are calculated at checkout based on your location and order volume.
What is your return policy?
We offer a 30-day return policy. Items must be returned in their original packaging, unused, and with all tags attached. Please note that return shipping costs are the responsibility of the customer.
How should I care for my organic cotton textiles?
To preserve the quality and GOTS certification, we recommend washing at 30 or 40 degrees Celsius using eco-friendly detergents. Avoid tumble drying to maintain the shape and softness of the fabric.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
Are your products safe for newborns?
Yes, all our products are rigorously tested to meet or exceed European safety standards (EN71) and are free from harmful chemicals, making them perfectly safe for newborns and infants.